Customer Relationships in the Era of Messenger

Digitalization has become an integral part of all areas of our lives. This makes it even more relevant for customer communication, since part of this digital transformation is people’s changed media usage and the resulting requirements for designing a successful customer relationship. Today, customers take it as given that they get a quick response to requests and questions, that they are informed about new products or even get the opportunity to shape them. Download our whitepaper and find out how to meet the challenges posed by the era of messenger successfully.

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Messenger Marketing Tips

Messaging services have become integral to the way we communicate today. No wonder people are using messaging apps more intensively than traditional mobile apps. For businesses, “1:1” or chat communication with users means proximity and direct contact to potential customers that they didn’t have access to before.

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How chatbots are revolutionizing communication

Revolutionizing communication. The popularity of instant messaging apps topped that of text messaging some time ago. More and more smartphone users are spending a great deal of their time using messaging apps such as WhatsApp, Facebook Messenger and Telegram.

What if we were to integrate these popular channels into a professional communication setting?

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