Offer customer service via the most popular messaging apps.
Messaging apps are an extremely popular type of smartphone app. They offer direct communication. Chat is a great way to interact with your customers. Increase customer satisfaction by offering support within your customers’ messaging apps. This way, you communicate with your customers in a way that feels natural to them. Offer an exciting new dimension of service.
Interact directly with your customers and potential customers.
Manage customer questions and enquiries via our central customer interface and never lose track of your customers.
Your customers can send you pictures, videos, and audio files, which makes it easier to efficiently answer their questions.
Be where your customers are. Offer your support via the most popular communication channel.
Features of Chat Basic
Chat for direct communication
Receive pictures, videos, and audio files
Direct feedback from customers
Bulk actions for improved efficiency
Features of Chat Pro
„Chat Pro“ was developed specifically as a support tool to help you manage user questions and enquiries sent via messaging apps. Offer your service and support directly via all messengers supported by WhatsBroadcast.