Chatbot Builder

Automation of dialogues for customer service or marketing campaigns on WhatsApp and Facebook Messenger. Through WhatsBroadcast you can create chatbots for multiple purposes without any programming skills.

Our Product, Your Advantages

Chatbot Builder

A simple tool for creating chatbots for marketing campaigns or customer service.


Pre-configured templates facilitate the individual use of bots.

Preview Function

The correct functioning of the chatbot can be checked in the preview.

Data Models

The Chatbot Builder supports data models which can be used to build complex dialogues and queries.

User Characteristics

User characteristics can be collected and made available for targeting by a chatbot.


The chatbot’s independently operating analytical tool tracks the development of customer requests via the chatbot.

Why Chatbots?

Top Performance

Automated content distribution via Messenger with high opening and click through rates.


Common customer requests can be answered automatically by the chatbot.


Chatbots answer customer requests around the clock – with no vacation and also on weekends.

Chatbot Builder Quiz Userperspektive

Low Maintenance

Once prepared a chatbot needs only occasional maintenance.


Chatbots can be allocated to work on different tasks, e.g. on customer service or entertainment.

Minimal Effort

Simple dialogue-based chatbots can be created effortlessly with our tools.

Best Practice: Chatbot

Together with WhatsBroadcast, Wetter Online has developed a personal weather consultant that sends daily weather reports tailored to your location and also informs with push notifications in case of severe weather warnings.
To address their target group directly, ‘Kwitt – the app from Germanys successful credit institute ‘Sparkasse’ – was accompanied on Facebooks messenger by a tattooed debt collector. The campaign was based on the  features of a Chatbot.
The Lufthansa Airlines prize game, which was based on a chatbot in Facebook messenger, allowed US based fans to visit the German football club Bayern Munich on their latest US tour. The chatbot was developed in collaboration with WhatsBroadcast.

More Products by WhatsBroadcast

Messenger Newsletter
Send your text or media files directly via WhatsApp & co to your subscribers. Our software offers you a quick and easy way to manage newsletter distribution.
Go to Messenger Newsletter »
Chat Center
Optimize your customer support through 1:1 dialogues via messengers. In the Chat Center, you can assign labels, create notes, and work on customer requests in teams.
Go to Chat Center »

We are looking forward to your message!

 International Sales: +49 (0) 89 – 416 173 140

 DACH Sales: +49 (0) 89 – 416 173 180