Our Product, Your Advantages
Direct processing of chat requests in the customer interface. Manual subscription management.
Receive notifications in your customer interface concerning each new enquiry immediately via e-mail.
Multiple employees with different authorization levels can work together in one account.
Forward customer enquiries to specialized teams.
Users can be assigned profiles, which can assist the work of the Chat Center support teams.
Configure standardized answers for predetermined occasions, such as FAQs or times of absence.
Why deliver customer support functions via Messenger services?
Preferred Channel of Communication
Be available on the customers’ most favoured channel.
Individual and personal communication with customers.
Assist customers effortlessly and quick.
No Waiting Loop
Time delayed customer dialogues but without letting users wait.
Cost-effective and Flexible
More cost-effective than complex CRM systems.
Solve complex difficulties even faster with the help of visual media e.g. images or videos.
Learn more about it in our Whitepaper
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